Privacy Policy for Ellis Nicolson & Associates Inc.
Last Updated: February 13, 2025
Introduction
Welcome to Ellis Nicolson & Associates Inc. (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.ellisnicolson.com], schedule therapy appointments, or communicate with us. By using our website and services, you agree to the practices outlined in this policy.
- What Information We Collect
We collect personal information that is necessary for providing psychotherapy services and improving your experience with us. The types of information we collect include:- Personal Identification Information: Name, email address, phone number, and other relevant details you provide when filling out forms or contacting us.
- Health Information: Information related to your mental health history, concerns, and treatment details, which is collected during the psychotherapy process.
- Payment Information: Credit card or payment details when you purchase services, book sessions, or make any transactions.
- Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
- How We Use Your Information
We use the information we collect to:- Provide psychotherapy services and support.
- Respond to inquiries and provide customer service.
- Process transactions and appointments.
- Send you updates, reminders, and information about our services (with your consent).
- Improve the functionality and user experience of our website.
- Comply with legal obligations and regulations (including privacy laws in Ontario, Canada).
- How We Protect Your Information
We implement various physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, disclosure, or misuse. We follow industry-standard practices to ensure that your data is safe and secure.
- All personal and health-related information is stored in secure databases.
- We use encryption protocols for sensitive data transmission, such as during payment processing.
- We ensure that only authorized personnel access your personal and health information.
- Disclosure of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following circumstances:
- With Your Consent: We may share your information if you provide explicit consent, such as for referrals or coordination with other healthcare providers.
- Legal Requirements: We may disclose your information if required by law, such as complying with a subpoena or legal process in Ontario.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or offering psychotherapy services (e.g., online appointment systems).
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and improve site functionality.
You can control cookie settings through your browser’s privacy settings. However, disabling cookies may affect the performance and functionality of our website. - Your Privacy Rights
As a resident of Ontario, Canada, you have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request corrections or updates to any inaccurate information.
- Withdraw Consent: You can withdraw your consent to the use of your personal information at any time, subject to legal obligations.
- Delete Your Information: Request that we delete your personal and health-related information, subject to any retention requirements under Ontario law.
To exercise these rights or if you have any concerns about how your information is handled, please contact us at .
- Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies and are not under our control. We encourage you to review their privacy policies before providing any personal information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the updated version on this page and update the “Last Updated” date. We encourage you to review this policy periodically. - Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Ellis Nicolson & Associates Inc.
4291 Village Centre Crt. Suite 201
120 Carlton St., Toronto, Suite 315
289-847-1127
www.ellisnicolson.com